Report unlawful or harmful content or non-compliance in the UK

In the UK, you can report unlawful or harmful content that you find on any of Apple’s products or services. You can also report concerns about your content being removed or restricted by Apple. In addition, you can also report concerns about Apple not complying with its legal duties in relation to illegal content, content reporting, users' right to freedom of expression within the law, or the privacy of users. You can report either directly to Apple or you can report to Ofcom.

What is unlawful or harmful material?

Unlawful or harmful material includes illegal and restricted online content, and other content that violates Apple’s terms of use. Illegal and restricted online content refers to online content that includes the most seriously harmful content, such as images and videos showing the sexual abuse of children or acts of terrorism, as well as content that should not be accessed by children, such as simulated sexual activity, detailed nudity or high impact violence.

Other types of content that you can report include:

  • Cyberbullying targeted at a child or cyber abuse targeted at an adult
  • Non-consensual intimate images
  • Content that promotes, incites, instructs in or depicts abhorrent violent conduct

Find out more about illegal and restricted online content in the UK

How to report unlawful or harmful content in the UK

In the UK, you can report unlawful or harmful content that you find on any of Apple’s products or services. You can also report concerns about your content being removed or restricted by Apple. In addition, you can also report concerns about Apple not complying with its legal duties in relation to illegal content, content reporting, users' right to freedom of expression within the law, or the privacy of users.

Report to third-party provider

If the unlawful or harmful online content appears on a third-party app, content service or unsolicited marketing communication, report it directly to the third-party provider.

Report to Apple

You can report unlawful or harmful content that you find on any of Apple's products or services, including an unresolved complaint that you made to a third-party provider, to Apple. You can also report concerns about your content being removed or restricted by Apple, and concerns about Apple not complying with its legal duties in relation to illegal content, content reporting, users' right to freedom of expression within the law, or the privacy of users.

Email: onlinesafetyuk@apple.com

When you submit a report of unlawful or harmful content to Apple, do not submit the actual content (including any images). Your report should provide only a description of the content.

Report to Ofcom

You can report illegal or harmful content, including an unresolved complaint that you made to a third-party provider, to Ofcom online.