(1) What are Apple Certified Refurbished Products?
Apple Certified Refurbished Products are pre-owned Apple products that undergo Apple's stringent refurbishment process prior to being offered for sale. While only some units are returned due to technical issues, every unit is evaluated to ensure it meets Apple's quality standards.
Each Apple Certified Refurbished Product:
undergoes full functionality testing and any defective modules identified in testing are replaced.
Apple Watch devices that require replacement parts are not included in the Apple Certified Refurbished Program.
is put through a thorough cleaning process and inspection.
is repackaged (including appropriate manuals, cables, new boxes, etc.).
includes either the Operating System originally shipped with the unit or, in some cases, a more recent version.
is placed into a Final QA inspection prior to being added to sellable refurbished stock.
Refurbishment procedures follow the same basic technical guidelines as Apple's Finished Goods testing procedures.
(2) What should I expect when I purchase an Apple Certified Refurbished Product?
Substantial savings
A fully functional unit with complete documentation
The assurance that the unit meets Apple's premiere quality standards, and that its defective components have been replaced by genuine Apple components
(3) Can I purchase the AppleCare plan for my Apple Certified Refurbished Product?
All Apple Certified Refurbished Products are covered by a one-year limited warranty. For more coverage, you have the option of purchasing the AppleCare Plan with your Apple Certified Refurbished Product. The AppleCare Plan provides up to three years of world-class support for Mac, and up to two years of world-class support for iPad, iPod, iPhone, Apple Watch, Apple TV and HomePod.